Warranty and post-warranty service


Please call +48 58 323-11-04 or send an email at  This email address is being protected from spambots. You need JavaScript enabled to view it.  

Warranty: general terms

Warranty period starts at the date of purchase. The warranty arise from the moment of settlement of all payments related to the delivered goods and / or the service being performed.

  •  5 years: windows, balcony doors, permanent display windows (PCV)
  •  2 years: windows, balcony doors, permanent display windows (aluminum)
  •  2 years: front doors (PCV and aliminum)
  •  5 years: double glazing
  •  2 years: installation services

Warranty does not cover

  •  Natural wear
  •  Mechanical damage
  •  Damages caused by improper use or maintenance, or lack thereof.
  •  Items ordered without installation service and improperly fitted.
Download:
Window frames usage and care PDF

Post-warranty service:

  •  Window service: replacing double glazing
  •  Window adjustment: maintenance, replacement and adjustment of window fittings
  •  Window conversion: upgrade to burglary resistant, casement or tilt and turn.
  •  Additional equipment installation: interior roller blinds, mosquito nets, balcony latch, etc.

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